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Smaran Basnet

Marketing Expert — Digital & Traditional | AI Enthusiast | Information Systems Architect

My background is built from three directions that don't usually meet in the same person. An Information Management degree gave me a systems-level understanding of how data, software, and organisations connect. Four years in sales and marketing — across an EV dealership and retail — taught me how real customers actually make decisions, and how far the gap is between a marketing strategy on paper and what moves people in practice. Now, an MBA in Digital Marketing is sharpening how I think about brand, consumer behaviour, and international market dynamics.

What connects all three is a genuine interest in AI — not as a buzzword, but as the most practical tool available right now for closing the gap between a good strategy and actual execution. I am currently deep in research on agentic AI systems: how they are architected, how effective they actually are in real business environments, and where the gap still exists between the promise and the practice. The goal is to understand these systems well enough to eventually build ones that solve the problems I have already seen first-hand in marketing and operations.

Experience

Independent AI Consultant & Systems Builder2024 — Present

Self-employed

Researching and building agentic AI systems that solve real business problems — not slide-deck recommendations, but working systems. Projects include multi-agent automation pipelines, AI-powered CRM and lead qualification tools, intelligent content workflows, and custom web platforms. Work draws directly on marketing and operations experience to ensure what gets built actually maps to how businesses run day to day.

Sales, Marketing & Operations2021 — Present

B. Mai Automobiles (BYD Nepal)

Four years inside one of Nepal's leading EV dealerships, covering the full commercial operation — digital and traditional marketing campaigns, PR agency coordination, vehicle launch events, customer acquisition, sales support, inventory planning, and finance team liaison. Saw first-hand how dealerships win and lose customers, and how big the gap is between marketing strategy and operational reality. That gap is what AI can close.

Sales & Marketing Executive1 year

Helmets Nepal

End-to-end customer-facing sales role: consultation, inventory management, billing, and daily operations. Built an appreciation for how traditional retail marketing actually works at ground level — and what its limits are.

IT Support Technician (Intern)3 months

Classic Tech

First exposure to working inside a technology business — network troubleshooting, router configuration, customer technical support, and incident documentation. Confirmed an early instinct that the interesting work sits at the intersection of systems and people, not inside either one alone.

Selected Projects

Founder | Product Strategist | System Architect

Building inexanepal.com — a digital platform focused on Nepal's growing tech and business landscape. Currently in active development, the platform aims to connect local businesses, entrepreneurs, and technology professionals through content, tools, and community.

Nepal-focused digital platformBusiness & tech content hubEntrepreneur communityLocal market intelligence
EV Marketplace Platform

Founder | Business Strategist | System Architect

Designed a next-generation digital marketplace connecting customers, dealerships, finance providers, and insurers into one intelligent electric vehicle ecosystem — integrating AI-powered lead qualification, financing solutions, booking management, CRM, and dealership operations into a unified experience.

Multi-brand EV marketplaceAI lead scoring & qualificationDealer management system (DMS)CRM integrationPCP, HP, lease & cash finance calculatorVehicle booking & test drive managementBusiness analytics dashboard
Agentic AI Automation Systems

AI Systems Architect | Automation Engineer

Designing intelligent AI agents capable of automating business operations, supporting strategic decision-making, and integrating multiple business systems into autonomous workflows that understand business context and execute operational tasks with minimal human intervention.

AI sales assistant & CRM agentAutomated lead qualificationIntelligent email automationCustomer support AIInternal business copilotDocument processing & knowledge management

Core Expertise

Digital marketingTraditional marketingBrand strategyCampaign planning & executionPR & agency collaborationCustomer journey mappingSales strategyMarket researchConsumer behaviour analysisAgentic AI systemsAI workflow automationMulti-agent system designPrompt engineeringInformation systems architectureSystem analysis & designDatabase designFull-stack web developmentAPI integrationWorkflow engineeringBusiness process analysisOperations & process optimisationData-driven decision makingStrategic planningDigital transformation

Education

MBA, Digital Marketing

University of East London — London, UK

Currently pursuing an MBA specializing in Digital Marketing — strategic marketing, digital transformation, international business, corporate communication, consumer behaviour, and data-driven decision-making. Academic work includes strategic analysis of global organizations such as Tesla, Kodak, and Fujifilm to understand how successful brands adapt strategies across international markets.

Bachelor of Information Management

Orchid International College (Tribhuvan University)

Developed a multidisciplinary foundation combining business management and computer science with a focus on information systems and software development — programming, system analysis & design, database systems, data structures & algorithms, and information systems.

Higher Secondary Education (Management)

Khwopa College

Focused on business fundamentals including principles of management, accounting, economics, and business studies.

Philosophy

“Marketing tells you what people want. Systems give it to them. AI makes the whole thing faster.”

Most marketing fails not because the strategy is wrong, but because the execution machinery isn't there to support it. Most technology projects fail because they were built without understanding what customers actually do. I sit at that intersection by design — not as a generalist who does a bit of everything, but as someone who has done the marketing work, understands the systems underneath, and can now use AI to connect them properly.

Personal Motto

Market Sharply. Build Intelligently. Connect Everything.

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